FAQs

EVERYTHING YOU NEED TO KNOW

HOW DO I BOOK AN APPOINTMENT?

If you would like to book an appointment, please click on ‘BOOK NOW’ which will take you to the booking system. Once you have filled in your details, you will receive an email confirmation.
HOW FAR IN ADVANCE SHOULD I BOOK?

We recommend booking 1-2 months in advance to avoid disappointment – please note that evening slots (Wednesday and Thursday) are extremely popular with clients and we cannot guarantee that your preferred slot will be available.
HOW OFTEN SHALL I GET A FACIAL?

We recommend that you come in every 4 weeks for optimal results.
WHAT TYPES OF SKINCARE TREATMENTS OR PROCEDURES DO YOU OFFER?

All of our treatments directly address common skincare concerns of all skin types depending on each client’s skincare goals and needs. Our personalised facials and high-quality skincare combined with the latest technology will help keep your skin healthy and glowing.
HOW CAN I MAINTAIN PROFESSIONAL SKINCARE RESULTS AT HOME?

We know there is no ‘one size fits all’. At Skin by Catherine Maria, we use high quality product ranges such as AlumierMD and Epionce which is available for purchase. To ensure that the correct products are being used, we will personalise the products for you, as well as providing a bespoke skincare regime plan. Our goal is to provide you with expert advice in maintaining your skin through healthier lifestyle choices, appropriate professional products, and skincare treatments.
HOW DO I GET THERE?

Once you have booked an appointment, you will receive an email that will provide all details and information on how to arrive. Please read through the parking and arrival instructions before coming to your appointment. If you are a new client and do not know how to access the back route, please ring the front doorbell. If you are an existing client, please come through the shared access back route.
WHAT DO I DO IF I AM RUNNING LATE?

If you are running late, please let me know as soon as possible. Should you arrive more than 15 minutes late, your appointment may be shortened or cancelled.
WHAT DO I DO IF I AM EARLY?

If you have arrived early, please wait in the car until your appointment time is due.
WHICH PAYMENT METHODS DO YOU ACCEPT?

We currently accept cash or bank transfer.
DO YOU SELL GIFT VOUCHERS?

Yes, gift vouchers can be purchased in the studio or online. If you would like to purchase one, please send an email to info@skinbycatherinemaria.com. Please state whether you would like to have a physical or online voucher. Gift vouchers are valid for 12 months after purchase.